| | My child is in a facility, how do I arrange a visit? | Each Harris County facility has their own designated visitation policy. Please contact the facility directly for the visitation schedule and times. The contact information for each facility is as follows: Juvenile Detention Center 713-222-4100, Leadership Academy 713-222-4600 and Youth Village 713-222-4700. | 1 |
| | My child is in a facility, how can I arrange for visitors? | Visitors can be added by contacting your child’s assigned Juvenile Probation Officer. | 2 |
| | My child is in a facility and I have concerns about his/her care. Who do I contact? | Please contact the Facility Administrator at your child’s current location. If you have medical related concerns about your child’s care, please contact the Director of Nursing at 713-222-4272. | 3 |
| | Can my child receive mail while in a facility? | Yes. Letters can be mailed to the facility directly. Juvenile Detention Center: 1200 Congress Houston, TX 77002. Leadership Academy: 9120 Katy Hockley Rd. Katy, TX 77493. Youth Village: 210 J W Mills Dr. Seabrook, TX 77586. Letters must be typed or handwritten and cannot contain pictures or money. | 4 |
| | What happens to my child’s personal property when they are in a facility? | The property is stored until it is picked up. Please pick up your child’s property within the first 90 days of their arrival, if you do not the items will be donated. Monetary property is not donated and can be retrieved at any time. | 5 |
| | Can I visit my child in a facility without a valid I.D? | Identification is required, but not limited to a valid driver’s license. Passports, documentation from the Consulate and work I.Ds are all acceptable forms of identification. | 6 |
| | In case of a family emergency, how can I reach my child while they are in a facility? | Please contact your child’s Juvenile Probation Officer directly. | 7 |
| | Are siblings allowed to visit the facility? | Yes, however they must be under the age of 10. | 8 |
| | What if my child is on medication when they are placed in a facility? | Please contact the medical department at your child’s facility and provide them with the medical details. The Juvenile Detention Center can be reached at: 713-222-4211 Leadership Academy: 713-222-4625 Youth Village: 713-222-4725. | 9 |
| | Can I bring outside food to my child who is in a facility? | No, outside food is not permitted. | 10 |
| | Will my child receive basic medical healthcare while in the facility? | Yes, basic healthcare needs (dental, vision, medical) are provided while your child is in our care. Please contact the facility medical department with questions or concerns. The contact information for each facility is as follows: Juvenile Detention Center 713-222-4100, Leadership Academy 713-222-4600 and Youth Village 713-222-4700. | 11 |
| | What if my child has a medical, psychiatric, dental or vision appointment while in a facility? | Depending on the nature of the appointment, the facility may be able to transport your child to the appointment. Please contact the Medical Department of the facility with appointment details. The Juvenile Detention Center can be reached at: 713-222-4211 Leadership Academy: 713-222-4625 Youth Village: 713-222-4725. | 12 |
| | Can I provide my child’s medication while they are in a facility? | Facilities generally do not take medication from parents and will provide medications directly from our medical staff. If your child’s medication cannot be obtained by the medical staff, the child’s parents will be contacted and a request will be made to have the medication brought from home. | 13 |
| | My child is in a facility, do they receive school credit? | Yes. Each facility has their own accredited school program through the Harris County Excel Academy. | 14 |
| | How can I request my child’s school transcripts while they are in a facility? | Transcript requests can be made by calling 713-222-4939 or 713-222-4357. | 15 |
