FAQs

General Questions

Please call our main number at 713-222-4100 and provide the following information: your child’s name and date of birth for further information.

Please call our main number at 713-222-4100. Please provide your child’s name and date of birth.
Please call our main number at 713-222-4100. Please provide your child’s name and date of birth.
Please refer back to the child’s court order. If you do not have a copy, please contact your child’s Juvenile Probation Officer directly.
If your child is in need of services, but currently not on Juvenile Probation please contact TRIAD Prevention Program at 713-295-2600 for assistance. If your child is on Juvenile Probation please contact your child’s assigned Juvenile Probation Officer directly.
Please call our main number at 713-222-4100 and ask to speak to the Deputy Director of the specific division. Divisions include: Field Services, Intake/Court Services, Residential Services, Administrative Services, Deferred and Intervention Services, Education Services, Budget Services and Mental Health Services.
Please refer back to the child’s court order. If you do not have a copy, please contact your child’s Juvenile Probation Officer directly.
Payments can be made to the HCJPD, Restitution Division at P.O Box 4866 Houston, TX 77210-4866. Please send checks or money orders, no cash is accepted. Online payments can be made at: www.onlinepayment.hcjpd.hctx.net. If you have questions the Restitution Division can be contacted at: 713-222-4322.
Please contact the Harris County District Attorney’s Office Victim Services Department at 713-274-5800.
Garage and Metered street parking is available around the Juvenile Justice Center. Our building is also on the Houston Metro bus line. Please contact 713-635-4000 to plan your trip via Metro.
A psychological screening or psychiatric assessment is the process of gathering information about a person for the purpose of making a diagnosis. This is usually the first stage in the treatment process and is often used for various legal purposes. If you have questions regarding this process, please call our main number at 713-222-4100 and ask to speak with someone in Forensic Services.

Intake/Court Questions

There is no bail system in juvenile courts, therefore your child cannot be bonded/bailed out. Detention decisions are at the discretion of the Juvenile Judge or Associate Juvenile Judge.
If you qualify, a court appointed attorney will be assigned to your child. You also reserve the right to retain a private attorney.
Please contact your child’s assigned Court Coordinator. The 313th District Court can be reached at: 832-927-8435. The 314th District Court can be reached at: 832-927-8470 and the 315th District Court can be reached at: 832-927-8480.
Please call our main number at 713-222-4100 and provide the following information: your child’s name and date of birth.
Please call our main number at 713-222-4100. Please provide your child’s name and date of birth.
It is imperative that you attend your child’s court hearing however, if you cannot, please contact your child’s assigned Court Coordinator. The 313th District Court can be reached at: 832-927-8435. The 314th District Court can be reached at: 832-927-8470 and the 315th District Court can be reached at: 832-927-8480.
Please arrive at 1200 Congress Houston, TX 77002 by 9AM.
Your child will receive a Detention Hearing within the first 48 business hours of their arrival. Business hours are considered Monday-Friday 8 to 5PM excluding Federal Holidays. A probation officer will contact you with information concerning the date and time of your child’s detention hearing.

Residential Services Questions

Each Harris County facility has their own designated visitation policy. Please contact the facility directly for the visitation schedule and times. The contact information for each facility is as follows: Juvenile Detention Center 713-222-4100, Leadership Academy 713-222-4600 and Youth Village 713-222-4700.
Visitors can be added by contacting your child’s assigned Juvenile Probation Officer.
Please contact the Facility Administrator at your child’s current location. If you have medical related concerns about your child’s care, please contact the Director of Nursing at 713-222-4272.
Yes. Letters can be mailed to the facility directly. Juvenile Detention Center: 1200 Congress Houston, TX 77002. Leadership Academy: 9120 Katy Hockley Rd. Katy, TX 77493. Youth Village: 210 J W Mills Dr. Seabrook, TX 77586. Letters must be typed or handwritten and cannot contain pictures or money.
The property is stored until it is picked up. Please pick up your child’s property within the first 90 days of their arrival, if you do not the items will be donated. Monetary property is not donated and can be retrieved at any time.
Identification is required, but not limited to a valid driver’s license. Passports, documentation from the Consulate and work I.Ds are all acceptable forms of identification.
Please contact your child’s Juvenile Probation Officer directly.
Yes, however they must be under the age of 10.
Please contact the medical department at your child’s facility and provide them with the medical details. The Juvenile Detention Center can be reached at: 713-222-4211 Leadership Academy: 713-222-4625 Youth Village: 713-222-4725.
No, outside food is not permitted.
Yes, basic healthcare needs (dental, vision, medical) are provided while your child is in our care. Please contact the facility medical department with questions or concerns. The contact information for each facility is as follows: Juvenile Detention Center 713-222-4100, Leadership Academy 713-222-4600 and Youth Village 713-222-4700.
Depending on the nature of the appointment, the facility may be able to transport your child to the appointment. Please contact the Medical Department of the facility with appointment details. The Juvenile Detention Center can be reached at: 713-222-4211 Leadership Academy: 713-222-4625 Youth Village: 713-222-4725.
Facilities generally do not take medication from parents and will provide medications directly from our medical staff. If your child’s medication cannot be obtained by the medical staff, the child’s parents will be contacted and a request will be made to have the medication brought from home.
Yes. Each facility has their own accredited school program through the Harris County Excel Academy.
Transcript requests can be made by calling 713-222-4939 or 713-222-4357.

Education Questions

Students attending the Juvenile Justice Alternative Education Program have been expelled from a local school district for criminal activity or serious misconduct in school.
Community Youth Services (CYS) is a school-based crisis intervention, counseling, and case coordination program that provides practical assistance to families of children and young people. All services are voluntary and provided at no cost to the family. Please click here to learn more.

Human Resources

All employment verification requests for other employment, car loans, etc. must be faxed with a signed release to 832-927-0359. Employment verifications cannot be done over the phone. Download the employment verification form, here.

Additional Questions

Three programs are available in Harris County that offer sealing of records services at no cost for juveniles who qualify:

  1. The Houston Volunteer Lawyers Juvenile Sealing Project. For more information, please visit www.makejusticehappen.org, email [email protected], or contact our Legal Services Staff at 713-228-0735.
  2. The Earl Carl Institute for Legal and Social Policy. Inc. For more information, please visit www.tsulaw.edu/centers/ECI or contact one of their dedicated staff at 713-313-1130.
  3. The University of Houston Law Center Records and Sealing Expunction Clinic. For more information, please call 713-743-2094.